Consulting Opportunities

Senior Service Desk Tech
Overview:

Our client is a great pharmaceutical company located in Cambridge.They are currently looking for strong and motivated Service Desk professional to help support their business users and Infrastructure.

Responsibilities include:
- Responsible for providing timely and accurate end user support for issues of moderate to complex in scope (desktop/network/production applications, LAN/WAN, telecommunications, and hardware).
- Deploys hardware and software; assist with creation of standards, images and documentation.
- Reviews the ticket queue and looks for opportunities for training or additional documentation
- Troubleshoots and resolves complex issues and works with other teams to follow the issues to resolution
- Serves as an escalation and knowledge point for the other staff members to come to for technical advice and direction
- Accurately and fully documents all troubleshooting and resolution steps within the ticketing system
- Escalates critical incidents to Help Desk Manager and other IT groups as needed
- Creates documentation and training material
- Support for VIP calls
- Follows and creates standard operating procedures around process and documentation.
- Recommends and implements process improvements
- Manages small projects related to support processes
- Strong understanding of Microsoft Outlook and Outlook Web Access, with experience resolving complex problems and assisting users with advanced functionality
- Experience supporting mobile devices (IPhones, IPads, etc.)
- Working knowledge of Active Directory, GPOs and basic AD administration
- Strong Windows 7/Windows 10 experience in an Enterprise Environment
- Working knowledge of internet video collaboration tools (Video Conferencing, Zoom Rooms)
- Microsoft Certification, CompTIA A+, and/or CompTIA Network+ a plus
- MAC OS support is a plus
Job Type: Contract (899)

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Sr .NET and SQL Programmer
Overview:

The IT Application Programmer/Analyst will support multiple business areas by evaluating the business requirements of internal clients and then designing and building appropriate applications, database solutions, and reporting solutions to meet their needs. This position will also maintain and support these systems, using best practice processes and according to the our client's change management procedure.

Essential Functions:
- Work with end users and technical team to implement business solutions with primary focus in the manufacturing functional area
- Project preparation activities including detailed project plans, time estimates & schedules
- Needs analysis, design reviews and detailed design specification development based on requirements
- New development, enhancement and defect resolution of assigned systems
- Report development, data interfaces, analysis and design, dialog programming
- Support and maintenance, program modifications, performance tuning, problem solving, debugging, gathering and writing technical specifications
- Maintains procedures, documentation, and change-control for the performance of these duties.
Job Requirements
- Degree in Computer Science or Computer Information Systems preferred.
- 2-4 years of experience in a similar role
- Excellent Customer Service and communication skills.
- Experience with application development and enterprise database platform development (MS SQL Server,.Net, ASP, Ajax toolsets, TFS preferred)
- Experience with ERP (SAP), CRM (Salesforce), MES (Camstar), HCM (Successfactors), or QMS (SmartSolve) a plus
- Experience with Enterprise Data Integration Platforms (Boomi preferred) a plus
- Functional or technical experience with Manufacturing processes a plus
- Experience in FDA regulated industry and familiarity with CFR 21 Part 11, GMP, SAS, and Sarbanes Oxley a plus.
- Technical aptitude; ability to learn new systems and information quickly
Job Type: Contract (931)

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Junior Analyst / Project Coordinator
Overview:

Working in the Technology Compliance group, this Analyst / Project Coordinator will be a valuable part of the team helping to support a variety of Compliance initiatives within a GxP environment.

Core Responsibilities:
- Facilitate and Manage Periodic Review of systems
- Track and Resolve Quality Events (Deviations, CAPA, PI) owned or assigned to GxP Digital
- Support coordination of Quality Event Deviations and Investigations and document results and findings
- Maintain Schedule of Periodic Reviews and prioritize outcomes to ensure compliance to schedule
- Gather and compile appropriate content, reports, queries for Periodic Review Format
- Coordinate with Technical Resource and SMEs for input to Quality Events and SME/Admin review and confirmation of complied Periodic Review content
- Ensure updates are performed based on SME and QA Feedback
- Perform updates and changes to Standard Operating Procedures as a result of Quality Events or Periodic Review outcomes
Job Type: Contract (942)

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Program Manager/PMO
Overview:

Our client is in the process of re-writing many of their core legacy application into more modern frameworks and moving them into AWS. These applications are business apps and customer facing apps and are being migrated to a Fullstack Java/Spring boot framework.

They are seeking a Program Manager who can help organize and manage all the moving parts of these projects. This role will entail working closely with development teams, product managers, and business stakeholders to ensure project timelines, scope, and milestones are being met. This role will also include managing stakeholder communication, resource planning, and process flow.

Required Skills:
- 5-10 years of project management experience working in a large scale enterprise environment
- Must have experience managing applications being migrated to the cloud (AWS, Azure, etc…)
- Strong organizational skills and the ability to manage concurrently running projects with multiple workstreams
- Any experience within financial services or asset management is a plus
Job Type: Contract (900)

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Principle Integration Engineer

Overview:

Our client is an established yet emerging biotech/pharmaceutical company with a number of ground breaking therapeutic products in the pipeline. They extensively use Boomi as an integration platform for various systems. To date, they have kept this completely outsourced, but they would like to bring this function in house now. They will continue to leverage the outsourced company for basic support and certain projects that exceed their capacity.

As a Principal Integration Engineer, this person must have deep expertise in Boomi. They will need strong understanding of system integrations, REST, SOAP, XML, JSON, etc.

Specific experience integrating SAP, WorkDay, ADP, LabVantage, Syncade, Concur, SuccessFactors, and Active Directory are all very important.

Experience with Boomi Master Data Management (MDM) and Boomi Flow are also very valuable. Programming experience—particularly Java—is a nice to have as is AWS experience

Job Type: Contract (892)

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Data Integration lead- Dell Boomi
Overview:

The Dell Boomi Data Integration Programmer/Analyst leverages several cloud based and hosted enterprise applications to support the growing business. In addition, the company maintains a small number of internally developed legacy applications. The IT Data Integration Programmer/Analyst will help maintain and support the technical aspects of these systems, with primary focus on the data integration structure. The job will respond to reported issues, support migrations and drive enhancements in the platform. This role requires adherence to best practice processes of development and change management.

Principle Duties and Responsibilities:
- Support and enhance the existing enterprise data integration structure
- Work with end users and technical team to implement business solutions
- Project preparation activities including detailed project plans, time estimates & schedules
- Needs analysis, design reviews and detailed design specification development based on requirements
- New development, enhancement and defect resolution of assigned systems
- Support and maintenance, program modifications, performance tuning, problem solving, debugging, gathering and writing technical specifications
- Maintains procedures, documentation, and change-control for the performance of these duties.
Job Qualifications:
- BA/BS in Computer Science or equivalent experience
- 4+ years of experience in a similar role.
- Experience with Enterprise Data Integration Platforms (Boomi preferred)
- Experience with application development and enterprise database platform development (SQL Server,.Net, ASP, Ajax toolsets, TFS preferred)
- Experience with ERP (SAP), CRM (Salesforce), HCM (Successfactors) and QMS (Pilgrm) a plus
- Experience in FDA regulated industry and familiarity with CFR 21 Part 11, GMP, SAS, and Sarbanes Oxley a plus.
- Must have strong analytical, time-management, problem-solving and decision making abilities.
- Strong ability to develop functional analysis and design specifications.
- Possess excellent verbal and written skills, and a strong commitment to documentation.
Job Type: Contract (930)

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Senior Program Manager
Overview:

Our client is going to be kicking off a large-scale implementation of a new subscription billing engine to be bolted onto Salesforce. We are working with the CIO to help find a consulting Program Manager to come on for at least 12 months to run this project. This person will create and manage the RFP process as well as stay on to manage the whole implementation.

Job Responsibilities:
- Create and manage the RFP/Selection process for a new billing engine to manage recurring revenue for a subscription billing initiative.
- Must have prior experience with billing systems, CRM (ideally Salesforce).
- Must have experience with architecture, governance, integration and migrations
- This will be a large scale, highly visible, global project. So this person must have proven experience managing big implementations projects on a global scale.
Job Type: Contract (932)

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