Consulting Opportunities

Program Manager/PMO
Overview:

Our client is in the process of re-writing many of their core legacy application into more modern frameworks and moving them into AWS. These applications are business apps and customer facing apps and are being migrated to a Fullstack Java/Spring boot framework.

They are seeking a Program Manager who can help organize and manage all the moving parts of these projects. This role will entail working closely with development teams, product managers, and business stakeholders to ensure project timelines, scope, and milestones are being met. This role will also include managing stakeholder communication, resource planning, and process flow.

Required Skills:
- 5-10 years of project management experience working in a large scale enterprise environment
- Must have experience managing applications being migrated to the cloud (AWS, Azure, etc…)
- Strong organizational skills and the ability to manage concurrently running projects with multiple workstreams
- Any experience within financial services or asset management is a plus
Job Type: Contract (900)

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Senior Service Desk Tech
Overview:

Our client is a great pharmaceutical company located in Cambridge. They are looking for a strong and motivated Service Desk professional to help support our business users and Infrastructure.

Responsibilities include:
- Responsible for providing timely and accurate end user support for issues of moderate to complex in scope (desktop/network/production applications, LAN/WAN, telecommunications, and hardware).
- Deploys hardware and software; assist with creation of standards, images and documentation.
- Reviews the ticket queue and looks for opportunities for training or additional documentation
- Troubleshoots and resolves complex issues and works with other teams to follow the issues to resolution
- Serves as an escalation and knowledge point for the other staff members to come to for technical advice and direction
- Accurately and fully documents all troubleshooting and resolution steps within the ticketing system
- Escalates critical incidents to Help Desk Manager and other IT groups as needed
- Creates documentation and training material
- Support for VIP calls
- Follows and creates standard operating procedures around process and documentation.
- Recommends and implements process improvements
- Manages small projects related to support processes
- Strong understanding of Microsoft Outlook and Outlook Web Access, with experience resolving complex problems and assisting users with advanced functionality
Requirements:
- Experience supporting mobile devices (IPhones, IPads, etc.)
- Working knowledge of Active Directory, GPOs and basic AD administration
- Strong Windows 7/Windows 10 experience in an Enterprise Environment
- Working knowledge of internet video collaboration tools (Video Conferencing, Zoom Rooms)
- Microsoft Certification, CompTIA A+, and/or CompTIA Network+ a plus
- MAC OS support is a plus
Job Type: Contract (899)

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Senior Veeva Systems Administrator
Overview:

Our client is a fast-growing Biotechnology/Pharma company in Boston with a fast pace and exciting environment. They are looking for a Veeva Systems Administrator to support the implementation of CRM and Vault as well as post production support and administration.

Your Responsibilities:
- Provide subject matter expertise on the Veeva Systems applications and technical design
- Maintenance and support of the commercial cloud applications and internal applications
- Perform configuration changes in the system
- Troubleshoot system configuration issues
- Data import and extraction
- Generate Out of Box Reports from Veeva Vault, Veeva CRM, Veeva Master and Veeva Nitro
- Define customer requirements in close relationship with the business departments
- Create content, train users and drive Veeva Technology adoption
- Lead business process discovery workshops
- Plan, manage and perform application build, test, and deploy activities
- Create project deliverables and standards (e.g. including process standards)
- Plan and establish after go-live activities including internal ongoing support
- Grow the capabilities of the tool landscape, develop best practices and accelerators
- Coordinate external & internal technology teams to resolve incidents
- Perform training on the tools for Employees in English language
Requirements:
- University degree, preferably in IT
- Ideally at least 3+ years of experience in Veeva CRM & Vault application administration
- Hands-on experience in application administration of Veeva Commercial Cloud tools such as Events Management, Vault PromoMats/MedComms, Nitro, Network and OpenData
- Strong desire to learn new things
- The ability to quickly develop strong working relationships with internal departments, e.g. Sales, Medical and Market Access, Regulatory, Compliance, Legal and external suppliers
- Manage cloud service providers (Examples : Concur, MMIT, etc.) including incident management and escalation and maintain the relationship with the service providers
- Knowledge in Apex Data Loader, JavaScript, CSS and SQL is needed
- Experience with KNIME or Alteryx is desirable
- Veeva Administrator Certification is highly desired
- Proven organizational and project management skills
- Good verbal and written communication skills
- Experience in working with U.S. and European based companies is a plus
- Experience in working in the life sciences industry is preferred
Job Type: Contract ( 897)

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Veeva Analyst
Overview:

Our client, an emerging biotech company located in the heart of Boston has recently deployed Veeva QMS, eTMF, cTMF and RIM modules and is now seeking a lead Veeva Analyst to help support the ongoing projects. This is a contract position with a duration of 6 months.

Requirements:
- 1 year of Veeva QMS or RIM module experience
- Experience supporting biotech industry with application roll-outs for quality, regulatory and clinical departments
- Familiarity with Veeva production support and maintenance.
- Understanding of computer system validation and IQ, OQ and PQ proceedures
- Experience working in smaller environments of 50-60 total employees
- Experience gathering requirements from department heads for application configurations
- Ability to document requirements and develop training materials
Job Type: Contract (985)

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Principle Integration Engineer

Overview:

Our client is an established yet emerging biotech/pharmaceutical company with a number of ground breaking therapeutic products in the pipeline. They extensively use Boomi as an integration platform for various systems. To date, they have kept this completely outsourced, but they would like to bring this function in house now. They will continue to leverage the outsourced company for basic support and certain projects that exceed their capacity.

As a Principal Integration Engineer, this person must have deep expertise in Boomi. They will need strong understanding of system integrations, REST, SOAP, XML, JSON, etc.

Specific experience integrating SAP, WorkDay, ADP, LabVantage, Syncade, Concur, SuccessFactors, and Active Directory are all very important.

Experience with Boomi Master Data Management (MDM) and Boomi Flow are also very valuable. Programming experience—particularly Java—is a nice to have as is AWS experience

Job Type: Contract (892)

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CSV Engineer
Overview:

Our client is a pharmaceutical company located in Cambridge is seeking a IT Computer System Validation engineer to oversee planning, scheduling, documentation and IQ/OQ/PQ. This will be a hands-on Lead role and this person will be responsible for documentation, scheduling, and master validation planning. The CSV Lead will work closely with QA departments on their CSV standards.

The systems the CSV Lead will support include Drug Safety, Clinical Data Warehouse, Drug Submission, and Clinical Submissions Management.

Required Experience:
- 5+ years of overall CSV experience
- Must have prior experience documenting policies and procedures for an IT organization in a validated environment
- Must have strong experience creating documentation and validation plans in a GcP/GxP environment
- Previous Lead experience and a Clinical background is preferred
Job Type: Contract (871)

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Senor BI Consultant
Overview:

Our client located north of Boston is seeking a Senior BI Consultant. The Senior BI Consultant will provide vision, leadership, analysis and design expertise in creating and executing a BI strategy. The successful candidate will work closely with all of the business and management teams to understand structural requirements and define standards for Reporting and Analytics. This is a contract position with a duration of 12 months.

Job Responsibilities:
- Work with business and management to build out one unified BI strategy and approach.
- Partner with key business users and stakeholders to define Reporting requirements, resolve data issues and validate procedures and results
- Help engage and influence management teams to buy into a new and improved BI strategy.
- Build, configure, and customize reports within Tableau and Oracle BI
- Collaborate closely with IT leaders and business partners to define and implement effective and efficient solutions to business challenges and opportunities that require data analytics and BI involvement
- Clear and concise communication, interpersonal, organizational and team building skills, business judgment, and proven expertise building out a robust BI capability
Job Requirements:
- BS or MS in Information Technology, Computer Science, Engineering, or equivalent.
- Minimum 7 years of experience in Business Intelligence and Reporting
- Strong collaborations skills
- Must be comfortable in a hand-on role building reports in Tableau and Oracle BI.
- Strong experience within an enterprise business applications environment, with at least some of the following capabilities:
- Customer Relationship Management, Order to Cash, Inventory and Material Management, Incentive Compensation.
- Ability to multi-task and manage concurrent projects in various stages of development
Job Type: Contract (891)

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IT Support Analyst
Overview:

Our Client based in Boston is looking for an IT Support Analyst with demonstrated problem solving, judgment, and decision-making abilities. The IT Support Analyst must have strong verbal and written communication competence, with excellent interpersonal and client service skills. They will also need to possess the ability to take initiative and deal effectively with customers, vendors, peers, and management, assertively and professionally. This is an initial 12-month contract position with the strong probability of converting to full time.

Responsibilities include:
- Initial assessment, triage, research, and resolution of basic incidents and requests regarding the use of application software products, A/V calls and/or infrastructure components.
- The IT Support Specialist is expected to communicate effectively and provide user training where appropriate.
- The role also requires the ability to work well in a team environment and to respond promptly to issues, gauging when to escalate problems beyond the scope of responsibility to other service resources from the Facilities, Operations, or Development groups in a timely manner.
Required Background:
- One to three years of experience with second level helpdesk support in a financial services environment.
- Experience with operating systems, tools, and customer applications in an IT Support setting
- Experience with remote diagnostic tools
- Experience with help desk technologies and tools
- BA Degree (Degree in IT Engineering is a big plus)
Job Type: Contract ( 896)

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Salesforce Administrator
Overview:

Our client, located in Cambridge, is seeking a Salesforce Administrator to provide administration and support for our Salesforce platform. This person will work closely with the sales and marketing teams to promote adoption, develop support resources, gather new requirements and ensure overall success in Salesforce.

Responsibilities:
- Resolve all outstanding Salesforce issues and facilitate new development
- Directly interface with solution providers
- Manage data quality routines (importing, deduping, cleansing, backup)
- Manage user setup and security protocols
- Develop and present resources for user training
- Provide basic support for all user issues
- Interact regularly with business users to understand their core issues and extract key requirements
- Assist marketing and sales departments with campaigns, lead, and opportunity related issues
Qualifications:
- 1+ years of experience as a Salesforce administrator required
- Salesforce certification preferred
- Ability to work effectively and communicate well in a team environment
- Strong understanding of relational database concepts and design
- Strong understanding of Salesforce reporting
- Expertise in Microsoft Office Suite and Windows
- Experience with data loader tools
- Knowledge of marketing automation a plus
Job Type: Contract (898)

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