Open Positions

Job Description:

Required Skills:

• At least 5+ years of OBIEE experience building star schemas and writing SQL.
  
• Must be able to work independently and with little direction
  
• The right consultant will need to be able to interact with members of the business groups and key business stakeholders.
  

Job Type: Contract

This is with an organization outside of Boston who offer business platforms within the healthcare space.

• Experience designing and troubleshooting databases, Java applications, Weblogic services, and load balancers.
  
• Experience building sophisticated and highly automated infrastructure.
  
• Prior success in automating a real-world production environment.
  
• Experience with seamless/automated build scripts used for release management across all environments
  
• Strong cross-functional communication skills, with the ability to build trust and collaboration across functional silos
  
• Expertise in designing, troubleshooting, and scaling complex distributed systems.
  
• Experience with Ansible. Creating new, customizing exisisting Playbooks.
  
• Experience with compute, networking, and storage technologies, including direct experience with VMware-based environments.
  
• Experience with Linux and Windows operating system internals, administration, and networking.
  
• Experience developing playbooks, YAML, JSON.
  
• Understanding of agentless architecture.
  
• Makes logical and physical system architecture recommendations to avoid problems and increase system availability and stability.
  
• Maintains services in live customer environments including monitoring availability, performance, and system health.
  

Cultural (soft skills) 

• Ability to clearly communicate technical information within the organization and with customers.
  
• Scales processes and drives sustainability through automation, coaching and education.
  
• Hosts, documents, and encourages environment of blameless post-mortems in response to system incident resolution

Send Your Resume

Responsibilities:

• Follow/enhance a repeatable framework for a project structure to account for all IT required tasks
  
• Develop detailed project plans for projects with clear identification of resources, dependencies, risks and milestones.
  
• Develop detailed cost estimates for the project. Develop change management procedures for the project and milestone signoff criteria.
  
• Drive integration project plans with clear metrics, operating mechanisms and regular updates to stakeholders.
  
• Identify and manage project risks; escalate as needed for resolution. Improve project management processes and increase efficiencies
  
• Manage relationships with cross-functional project partners/service providers
  
• Demonstrate flexibility to assist / manage projects in multiple competency areas (Finance, Marketing, etc.)

This MuleSoft Integration Developer will be responsible for software analysis, design, development, documentation, defect resolution, and implementation on MuleSoft’s Enterprise Service Bus (ESB). The Developer will be responsible for adhering to integration and development standards, customer relationship standards and best practices.

• Development of integrations and API’s using enterprise integration patterns and frameworks.
  
• Integration of these services on premise and utilizing cloud services.
  
• Perform analyses of requirements to design, document, and develop technical implementations to business requirements. This design and development includes the physical environment as well as the software and data architecture that may involve modification of existing systems and/or the creation of new systems or services.
  
• Interprets and helps refine high level requirements and creates implementation strategy, acceptance criteria (with input from customer) and test cases.
  
• Design new API applications, as well as enhance existing API solutions.
  
• Act as a subject matter expert in conversations related to application and system integrations.
  
• Provide technical guidance to the development team.
  
• Support a variety of other duties including maintenance; troubleshooting; technical design, coding and testing.
  
• Protects confidential customer data and implementation details - Ensure compliance with PCI regulations and requirements.
  
• Comfortable working with team of developers, analysts, and business stakeholder.
  
• Demonstrate commitment to the Company’s core values.
  
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary
  

• As a MuleSoft Integration Developer, you must be highly organized and detail-oriented, with strong analytical, problem solving, and prioritization skills. You should also be able to handle multiple tasks in a fast-paced, deadline-driven environment, both independently and as part of a team. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to effectively present information and respond to questions from groups of managers and clients.
• Minimum Bachelor’s degree in Computer Science, Information Systems or Information Technology or 4 years equivalent experience
  
• Minimum 4 years’ experience in Java and Web services development, nice to have experience across several of the Java technologies, e.g. Java Server Pages, Servlets, and Enterprise Java Beans.
  
• 3+ years of Mule ESB experience working in large, complex integration projects.
  
• Experience using AnyPoint Platform and Implementation

Job type: Contract 

The Data Analyst is responsible for analyzing and documenting data migration requirements for a major implementation from legacy systems to new COTS and custom applications. This role interacts with end users and business analysts to understand key data entities and data structures in capturing detailed data requirements.

• Working under the supervision of the Data Management manager, partner with key business users and stakeholders to define data migration requirements, resolve data issues and validate procedures and results.
  
• Identify, document and validate data migration scope, data requirements and system/ infrastructure solutions.
  
• Define source system data requirements, data quality issues/fixes and business rules.
  
• Map and specify target data requirements and associated data transformations.
  
• Test data migration results and validate migration with key users and business analysts.
  
• Be a self-starter with solid interpersonal skills - projecting a very positive customer-service-oriented attitude.
  
• Adhere to processes and policies.
  

• BS or MS in Information Systems, Computer Science, Engineering, or equivalent.
  
• 5 years’ experience as a data analyst or related role in supporting large data projects
  
• Experience with mapping source to target systems with large data models
  
• Strong SQL abilities for database query and reporting
  
• Expert in Excel and proficient in other MS Office tools
  
• Ability to understand and work with large quantities of data to identify trends, errors and gaps
  
• Ability to multi-task and manage concurrent projects in various stages of development
  
• Impeccable customer service and interpersonal skills and excellent written and verbal communications skills mandatory.
  
• Experience in customer management, contracts, product, pricing, invoicing and commissions preferred
  
• Experience with ERP systems preferred
  
• Experience with agile project management techniques preferred\
  
• Experience with data governance, master data management, data warehouse and business intelligence preferred
  

Our client is a great pharmaceutical company in Cambridge. We are looking for an Security Analyst to help build and strengthen their security/infrastructure capabilities.

Experience & Qualifications Required:

• Knowledge of the NIST CSF and CIS Top 20 Critical Controls
  
• Understanding of common security concepts such as least privilege and multi-factor authentication
  
• Experience tuning and monitoring SIEM products such as Splunk, LogRhythm, and AlienVault
  
• Experience managing web content filtering services such as WebSense and Cisco Umbrella
  
• Security certifications such as Security+, CISA, SANS GIAC Security Essentials, advanced certs such as CISSP are nice to have
  
• Experience hardening network, Microsoft server, or AWS configurations nice to have
  

Job type: Contract 

Under the direction of the Manager of Trading Applications Support, the Analyst will be responsible for assisting in the ongoing technical support and administration of the firm's Eze Castle Trading/Order Management System and other associated software applications. This support includes writing SQL queries for report creation, managing FIX connections and other interfaces, acting as a liaison with vendors, drafting and executing project plans, and interacting with traders and portfolio managers on trading related issues.

This position requires an individual who is both self-motivated and detail oriented; able to exercise discretion and independent judgment; a strong communicator who is comfortable interfacing across multiple departments and with individuals at various levels of the organization.

Job Responsibilities: 

• Managing time sensitive daily processes that update the order management system and provide extracts and reports.
  
• Addressing urgent trading issues / questions related to: FIX connections, data including real-time market data, infrastructure, etc.
  
• Coordinating with multiple vendors to address issues and enhancement requests.
  
• Developing new custom reports.
  
• Effectively manage multiple priorities from one or more projects.
  
• Develop and execute User Acceptance Test Plans
  
• Effectively support multiple priorities from one or more projects
  

Qualification & Experience Requirements: 

• Bachelor's degree
  
• 5+ years of experience providing support in the equity trading / asset management industry
  
• Strong working knowledge of MS Excel
  
• Experience working in securities industry
  
• Strong working knowledge MS SQL
  
• Experience with Order Management Systems (Eze OMS or CRD)
  

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Our client is implementing a new healthcare claims system and they are changing what information/data is being put into the system along with how the information/data is being put in.

• Must have at least three years of experience as a Business Analyst
  
• Experience supporting or implementing healthcare/claims systems is a big plus
  
• Must have a strong background working with users/stakeholders around process improvement efforts
  
• Any experience with SQL is a plus, but not necessary.
  

Job Responsibilities: 

• Oracle Fusion Financials BSA for ongoing enhancements for the Finance department.
  
• BSA will need to work closely with finance stakeholders and IT Lead.
  
• this is a smaller environment with 10 people in Finance and 5 in IT.
  
• this resource will need to have experience configuring, testing and integrating Oracle Fusion.
  
• some of the upcoming projects will be vendor punch-outs, finance enhancements, procurement workflows.
  

Experience Requirements:

• One or two projects working in Oracle Fusion Financials
  
• experience working in Pharma/Biotech projects preferred
  
• 10 years experience working in Oracle Financials applications- EBS, Hyperion, Fusion
  
• Experience training or acting in a deployment or solutions to the Finance department
  
• experience working with off-site and offshore Oracle support teams
  
• Strong troubleshooting skills
  
• Occasional off-hours work (including weekends) required to perform upgrades in production environments
  

The Data Developer will be responsible for designing and developing custom solutions to support a major data migration from legacy systems to new COTS and custom applications. Develop programs, queries and reports using standard tools including PL/SQL procedures, SQL queries and ETL mapping/development. The position requires strong data management, problem-solving, business system, time management and reporting skills.

Job Responsibilities:

• Working under the supervision of the Data Management manager, partner with business and data analysts to design, develop and maintain custom data migration programs and procedures and other data integrations and custom applications.
  
• Use various SQL tools and scripts to diagnose data issues, identify fixes and implement solutions for multiple databases across platforms.
  
• Ability to extract, transform and load structured data from disparate systems both on premise and in the cloud.
  
• Gather and identify data requirements for new and existing systems / applications through collaboration with data analysts and business users.
  
• Be a self-starter with solid interpersonal skills - projecting a very positive customer-service-oriented attitude.
  
• Adhere to processes and policies.
  

• BS or MS in Information Systems, Computer Science, Engineering, or equivalent.
  
• 5 years’ experience as a programmer analyst or related role in supporting large data projects.
  
• Hands-on development / support experience with PL/SQL, ETL, ODI development
  
• Experience with other data capabilities such as master data management, data warehouse, business intelligence and data quality tools is preferred.
  
• Solid relational database knowledge
  
• Proficiency with large data models
  
• Ability to work alone or with other members of a team
  
• Impeccable customer service and interpersonal skills and excellent written and verbal communications skills mandatory.
  
• Experience in customer management, contracts, product, pricing, invoicing and commissions preferred
  
• Experience with third party integration software
  
• Ability to provide solid solutions to current and anticipated business challenges
  
• Self-motivated and organized with the ability to work with minimal supervision
  
• Demonstrates the capacity to manage changing priorities
  
• Experience with agile project management techniques preferred
  

Our client is a great pharmaceutical company in Cambridge. They are looking for an IT Manager to help strategically manage and build their infrastructure capabilities. This is a combination of hands on work along with strategic planning for a growing IT environment.

• Needs to be an enthusiastic technologist capable of providing strategic direction and managing day to day operations (including managing the MSP).
  
• Role manages MSP (RoundTower Technologies), one Server Admin, 3 perm and 2 contract Help Desk resources.
  
• Needs to be personable and engaging - This is a business facing role and not just a back office IT Manager
  

• AlienVault USM Anywhere for SIEM services
  
• Cisco/Meraki switches & firewalls
  
• Inifindat (SAN)
  
• Mobile Iron
  
• Druva
  
• Linux OS Support & Mgt
  
• Microsoft Server patch mgt
  
• Cisco Prime mgt
  
• VM ESX Host support & mgt
  
• Mimecast
  
• Cisco Umbrella
  
• Landesk Mgt
  
• Ivanti
  
• Office 365 Mgt
  
• Zoom Rooms – Conferencing capability
  
• RoundTower is current MSP
  
• RFP out for Managed Security Service Provider
  

Send Your Resume

Duties & Responsibilities:

• Design, develop and implement a corporate wide data strategy with Data governance.
  
• Develop reusable services via application integration and automate flow of data between disparate sources
  
• Conduct source system analysis, and data profiling for lifecycle management.
  
• Define requirements for data matching and merging rules, survivorship criteria and data stewardship
  
• workflows that can be deployed in the MDM tool.
  
• Collaborate with the Enterprise Architecture teams to develop and deliver MDM solutions.
  
• Lead, support and contribute to Data Integration/ETL architecture.
  
• Assist with data mappings, data modeling, data profiling, query design, data flow design, data strategy and data governance etc. between multiple databases across multiple platforms.
  
• Project management of key initiatives for our customer facing and revenue generating custom applications
  
• Participate in capacity planning, deployment, automation and performance management of key applications
  
• Participate in management and automation of server configuration and application deployment for our custom applications
  
• Create functional specifications (detailed design) for system and configuration changes due to application modifications
  
• Develops and maintains the comprehensive systems architectures, frameworks and application interface documentation
  
• Works with senior IA staff and management to develop and maintain company technical processes and standards
  
• Reviews and approves technical designs for conformance to standards and architectural requirements
  
• Provides consultation and assists project teams in formulating solutions
  
• Must be able to perform under tight timeframes and execute problem solving skills
  
• Identifies and understands the key drivers that impact the business
  
• Performs business and technical requirements analysis and review
  
• Proactively learns about and evaluates emerging technologies (reviewing technical journals, team sharing, mentors, vendors, peer groups, special training)
  
• Develops information processing strategies and plans that add value and/or competitive advantage to customer
  
• Executes risk assessment utilizing established methodologies
  
• Develops relevant, repeatable criteria for assessing future risks and problems
  
• Develops appropriate metrics to measure total system performance
  
• Applies an understanding of the key vulnerabilities related to data transfer between internal/external systems to maximize data security and integrity
  
• Ensure that software development meets the highest standards and follows best practices and approaches to application requirements, design, development, testing, and deployment.
  
• Follow and adhere to IA policy and procedure (including change management)
  
• Participates in numerous audit efforts (e.g., ISO, AABB, Financial Audits, etc.).
  

Basic Qualifications:

• 8+ years of progressively responsible, post-baccalaureate experience in Business Intelligence or Data Management, Enterprise Integration architecting and implementing enterprise data and analytic solutions
  
• 6+ years of experience participating in or leading Data Warehousing/Business Intelligence implementation teams, managing project scope, and providing technical leadership.
  
• 6+ years of experience with database design, from conceptualization to database optimization, using common cloud and on-prem platforms, such as AWS Redshift, Azure SQL Data Warehouse, BigQuery,SQL Server, Teradata, Oracle, etc.
  
• Deep experience or knowledge in foundational information management arenas, such as Master Data
  
• Management, Data Governance, Modern Data Architecture, and Data Integration
  
• Experience in Data Architecture/Modeling, ETL, Data Quality and MDM tools, Data Quality Services, and Master Data Services
  
• Experience in architecting and implementing emerging technologies/tools, such as AWS, Hadoop,
  
• TIBCO, Cloudera, and/or Hortonworks, to address predictive analytics and unstructured data use cases
  
• Experience in designing and implementing Next Generation Architecture solutions incorporating Big
  
• Data, NoSQL, Cloud-Based Analytics, and Real-Time Analytics
  
• Experience in working with large volumes of data from disparate data sources across complex business processes and functions.
  
• Energetic, self-motivated candidate with high productivity, creative problem solving skills, and the ability to multitask, prioritize, and manage multiple projects with competing deadlines.
  
• Highly-developed people skills with a focus on mentoring and providing strong leadership to team members along with specific supervisory experience.
  
• Excellent communication and interpersonal skills, including ability to build and maintain positive working relationships with team members, internal customers, high-level staff and external vendors, strong customer service orientation, good writing skills, ability to communicate technical issues to non-technical audiences. 

Our client is a rapidly growing pharmaceutical company in Massachusetts. Their business is growing and their IT capabilities are scaling along with the business. They are looking for a senior level IT Program/Project Manager to help manage a few different Research/IT projects.

Experience & Skills Required:

• Must have at least 5-8 years of IT program management experience
  
• Must be strong with managing vendors and implementation teams
  
• Ideally this candidate will have a deep background managing Research/IT projects. So any experience implementing technology solutions for (Translational Medicine, Biomarker, ELN, Molecular Registration, etc…) is a big plus.
  

Send Your Resume

• Analyzes project requirements and functional specifications for moderate to complex projects in order to determine the programming changes that are required. Provides estimated completions of application development and unit testing effort including time estimates and related deadlines for small to medium projects.
  

• Develops a project work plan outlining tasks required to complete the programming development including coding, testing, debugging, implementing, and documenting.
  
• Codes and tests complex applications in compliance with Worldwide Technology standards of development. Is able to develop on multiple platforms.
  
• Confers with project team leadership in order to resolve questions of program intent, data input, output requirements, or other related project information.
  
• Regularly communicates with project leadership regarding project progress and status in relation to the overall project schedule.
  
• With minimal direction, writes related unit test plans for assigned projects that will result in the basic-verification of project functionality. In addition, develops accurate test data samples in order to validate requested functionality of developed or modified systems according to test plan specifications. Reviews and approves unit testing results delivered by other application developers. Provides evidence of testing results to project leader(s). Assists in planning and conducting user acceptance testing.
  
• Develops implementation plan with project team that may include instructions for operations, networking, or business users. Provides guidance to the team member(s) working with these instructions. Is responsible for specific steps of the implementation .
  
• Provides application support and is able to troubleshoot a variety of problems with moderate business impact.
  
• Provides documentation of program functionality including program intent, data input/output requirements, and any other pertinent information.
  
• Responsible to project leadership and manager for reporting of time spent on project tasks, issue resolutions, support, and administration.
  

Experience & Qualification Requirements  

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
• Minimum of four year's Application Development experience
  
• Experienced in Software Development methodology including requirements definition, functional and technical design, development, testing, and implementation
  
• Demonstrated proficiency in the following programming languages:
  
  • 4GL languages such as Lansa
    
• Demonstrated proficiency in one or more of the following scripting languages:
  
  • RPG/400
    
  • CLP
    
• Experienced with developing applications for AS/400
  
• Experienced developing application utilizing IDE tools such as Lansa IDE, WSAD or Visual Studio
  
• Experienced with source control/ change control applications
  
• Experienced in determining syntax and logical errors within new or existing programs
  

Job Type: Contract 
Send Your Resume

The Security Engineer will help with a variety of tasks both operationally driven and project focused. This person will have a strong Security background in Cloud Infrastructure environments and will be familiar with Rapid7 technologies.

• Security Incident and Event Management (SIEM)
  
• Vulnerability Management (Rapid7) and Internal penetration testing
  
• File Integrity Management (Netwrix preferred or similar product)
  
• Endpoint Security including AV and encryption (Sophos preferred or similar product)
  
• Web / Email Gateway (Mimecast preferred or similar product)
  
• Multi Factor Authentication (Okta preferred or similar product)
  
• Certificate Management
  

• Experience with Data Loss Prevention
  
• Experience with Privileged Account Management
  
• Experience with Mobile Device Management
  
• Abilities Needed for Success:
  
• Proven ability to work with a high level of integrity, accuracy, and attention to detail
  
• Strong technical/analytical skills to identify and solve problems.
  
• Self-motivated, assertive, and self-confident with the ability to act with urgency and passion.
  
• Strong organizational skills to maintain a high level of productivity, innovation, and priority-setting in order to complete assignments on-time and on-budget.
  
• Excellent oral and written communication skills for effectively interfacing with all levels of management and departments within the company.
  
• Ability to make thoughtful, integrated, timely and meaningful decisions and take corresponding actions.
  
• Willingness to work collaboratively by incorporating diverse perspectives and appropriately managing relationships to strengthen decision-making.
  
• Proactively seeks out and recommends process improvements.
  
• Entrepreneurial, enjoys working in a fast-paced, small-company environment.
  
• Flexibility in handling work flow in a multi-tasking environment.
  
• Ability to work under pressure, meeting time sensitive deadlines, while maintaining a high level of confidentiality

The Systems Administrator will be responsible for the design, implementation, troubleshooting and maintenance of all Information Technology systems. Manage the IT system infrastructure and any processes related to these systems. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network/VoIP and mobile devices, etc. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and software to ensure maximum availability and optimal computing and equipment performance.

• Install, maintain and support wide-area and local area network hardware, software, and telecommunications services such as servers, system software, software applications, routers, switches, access-points, VoIP, modems, and cabling.
  
• Establish and maintain network user accounts, user environment, directories, and security.
  
• Provide L2/L3 support to end-users. Respond to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs.
  
• Assist in the development and management of policies and procedures related to network hardware and software acquisition, use, support, security, backup and disaster recovery.
  
• Communicate standards for use, operations, and security of network, personal computers, and data.
  
• Communicate with other departments to report and resolve software, hardware, and operations problems.
  
• Collect and analyze network and server utilization and security.
  
• Work with Internet Service Providers and various hardware/software vendors to manage and troubleshoot server, network or application issues.
  
• Keep abreast of emerging Infrastructure/Systems technologies and trends and identify opportunities to leverage them to drive innovation and ensure security.
  
• Available on-call and after hours to monitor and respond to alerts , working with users and management to coordinate downtime for scheduled maintenance
  
• Manage daily and yearly infrastructure projects as assigned.
  
• Contribute to the infrastructure operation and strategic planning.
  
• Provide high quality customer service throughout every interaction.
  
• Participate in special projects and other duties as assigned.
  

• Bachelor’s degree (B.A./B.S.) or equivalent experience
  
• Minimum 3-5 years of IT Systems Support experience, preferably in publicly traded, medical device or pharmaceutical companies. Evidence of innovative thinking and high energy is required.
  
• A+ and Network+ or equivalent experience required.
  
• MCSA/MCSE certification is desired. Through knowledge of Microsoft Windows 7/10 and Windows Server 2008/2012 installation and administration
  
• Network concepts such as the TCP/IP stack, network design and troubleshooting, network security, switch and router configuration, network cabling, and secure remote access protocols
  
• Telecommunications concepts such as VoIP, PRI, T1, MPLS, and CoS (Shoretel experience preferred)
  
• Data center concepts such as rack and cabinet management, cable management, hardware installation, environmental control, and power protection
  
• Shared storage concepts such as NAS/NFS, SAN/iSCSI, and RAID
  
• Virtualization concepts such as virtual hardware, resource pooling, and the virtual machine lifecycle (VMware experience preferred)
  
• Microsoft Active Directory concepts including user and group management, OU design, file permissions, user rights management, and Group Policy
  
• Microsoft Office 365/Exchange management administration experience and security required
  
• Working knowledge of backup system design and management (Veeam experience preferred)
  
• Microsoft SharePoint concepts such as libraries, lists, sites, workspaces, workflows, and forms libraries as well as management of security, performance, and governance
  
• Microsoft SQL Server concepts such as database management, backup and recovery, security, and performance tuning
  
• Microsoft Office 365 deployment and management
  
• Proficiency with Microsoft Office to create presentations, project plans, tables, charts, and graphs
  
• Conceptual knowledge of cGMP, SOX 404 and FDA CFR Part 11 Compliance
  

Job Type: Full-time

Send Your Resume

Our client is a large pharmaceutical company located in Boston. They are currently looking for an IT Computer System Validation Lead to oversee an offsite team of 5 CSV Analysts. This will be a hands-on Lead role and this person will be responsible for documentation, scheduling, and master validation planning. The CSV Lead will work closely with QA departments on their CSV standards.

The systems the CSV Lead will support include Drug Safety, Clinical Data Warehouse, Drug Submission, and Clinical Submissions Management. This is a contract initially for 6 months with the potential to extend. 

Required Experience: 

• 7+ years of overall CSV experience
  
• Must have prior experience documenting policies and procedures for an IT organization in a validated environment
  
• Must have strong experience creating documentation and validation plans in a GcP/GxP environment
  
• Experience with Drug Safety and Clinical Data Warehouses is a plus
  
• Previous Lead experience and a Clinical background is preferred
  

Job Type: Contract

Send Your Resume

Job Responsibilities & Requirements:

• Experience designing and troubleshooting databases, Java applications, Weblogic services, and load balancers.
  
• Experience building sophisticated and highly automated infrastructure.
  
• Prior success in automating a real-world production environment.
  
• Experience with seamless/automated build scripts used for release management across all environments
  
• Strong cross-functional communication skills, with the ability to build trust and collaboration across functional silos
  
• Expertise in designing, troubleshooting, and scaling complex distributed systems.
  
• Experience with Ansible. Creating new, customizing existing Playbooks.
  
• Experience with compute, networking, and storage technologies, including direct experience with VMware-based environments.
  
• Experience with Linux and Windows operating system internals, administration, and networking.
  
• Experience developing playbooks, YAML, JSON.
  
• Understanding of agentless architecture.
  
• Makes logical and physical system architecture recommendations to avoid problems and increase system availability and stability.
  
• Maintains services in live customer environments including monitoring availability, performance, and system health.
  
• Ability to clearly communicate technical information within the organization and with customers.
  
• Scales processes and drives sustainability through automation, coaching and education.
• Hosts, documents, and encourages environment of blameless postmortems in response to system incident resolution.

Our client is building out a technology team to support the growth of their Manufacturing and Laboratory groups.

The Automation Engineer will serve a key role supporting the delivery and administration of the Site Process Control System and other shop floor control platforms. The individual will assist in configuration/customization of the system, maintaining necessary procedures, and provide system training to users. Activities will also include cross training of other digital manufacturing systems.

Job Responsibilities: 

• Install, configure and maintain Process Control Systems and the interfaces between the PCS and other Digital Manufacturing Systems.
  
• Supports the continual improvement of PCS and other shop floor control platforms
  
• Participate in validation activities in conjunction with IT, Validation and QA related to implementation and on-going support
  
• Configure/customize PCS and other shop floor control platforms to support change requests
  
• Conduct user-training sessions for staff members
  
• Assist in evaluation or product enhancements and capabilities, implementing upgrades as required
  
• Support initial and routine upgrade system risk assessment and testing activities. 

Qualifications & Experience Requirements:

• A Bachelor degree in science, technology or another relevant academic discipline.
  
• A minimum 2-5 years of experience implementing and maintaining cGMP Manufacturing Automation Systems.
  
• A working understanding of cGMP and manufacturing operations and practices.
  
• An understanding of computer systems validation practices (GAMP).
  
• Strong communication skills (verbal and written).
  
• Demonstrated ability to work independently and collaboratively on cross-functional teams.
  
• Knowledge of systems such as Allen Bradley PLC platforms, DeltaV, SCADA systems, PI Historian, iFix, Industrial Ethernet networks is preferred.
  
• Must have proven experience supporting applications in a GMP environment. Any experience with Veeva Vault, Quality Management Systems (Trackwise), and Document Management Systems (in a GMP environment) is a plus.
  
• This person must be comfortable working a fast-paced environment and juggling multiple projects at once.
  
• Experienced managing multiple vendors, writing IQ’s, gap protocols, and working closely with Lab, Quality, and Manufacturing teams.
  
• This role is a blended role where this person must be comfortable and capable of working closely with the business, leading projects and initiatives, and being the hands-on engineer driving implementations.
  

We are looking for a Marketing Automation Specialist to support the digital communication needs of the Commercial (Sales & Marketing) organization. This person will be the primary contact for the Marketo marketing automation platform and will be responsible for supporting and extending the platform.

The role will act as an internal consultant, subject matter expert, and project manager for efforts supporting a variety of teams including Marketing, Patient Services, Managed Markets, amongst others. These teams regularly interact with external partners such as HCP’s, Patients, and Payers using the tools supported by this role. The role will work within a team of other technical resources (including Salesforce.com administrators) and business analysts to deliver innovative solutions to our business partners. 

Key Responsibilities:

• Responsible for the overall configuration, design, and functionality of the Marketo marketing automation platform.
  
• Partnering closely with creative agencies and other content providers.
  
• Defining best practices and educating internal partners on those best practices for the use of the systems.
  
• Working closely with other technical resources that support related systems such as Salesforce.com.
  
• Acting as project manager for implementation of new Commercial communication systems and enhancements to existing systems.
  
• Managing operational requests and assisting in the escalated triage of support issues, working with diverse user groups
  
• Participating in strategic and tactical planning discussions to continuously improve the technical platforms
  
• Assisting in the evaluation of new functionality and tools for feasibility and impact to the business
  
• Creating and maintaining system business requirements, interface diagrams, functional designs, technical specifications
  
• Proactively identifying production risks and creating actionable mitigation plans
  
• Participating in the Agile development process
  

• 2+ years of experience with Marketing Automation tools (preferably Marketo) in a technical consulting capacity
  
• Experience working with creative agencies to deliver new digital content
  
• Experience working both independently and in a team-oriented collaborative environment
  
• Strong communications skills and an ability to work directly with users to refine business requirements
  

Preferred Qualifications:

• Experience with Salesforce.com configuration and how the system interacts with Marketing Automation tools
  
• Pharmaceutical industry experience is a very strong plus
  
• A business-focused approach to implementing technology solutions. An ability and interest in understanding the underlying business need so solutions that are delivered add value to the business.
  
• Experience working in an Agile development environment
  
• An energetic and self-motivated approach to solving problems and driving solutions
  

Job type: Contract 

The role of the UX Consultant will facilitate the client strategy of mobile first design by researching, conceiving, sketching, prototyping and user-testing experiences for internal and external applications.

• Evaluate user requirements in collaboration with product managers and engineers
  
• Illustrate design ideas using storyboards, user/process flows and sitemaps
  
• Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences
  
• Design graphic user interface elements, like menus, tabs and widgets
  
• Develop UX mockups and prototypes that clearly illustrate how sites function and operate
  
• Create original graphic designs (e.g. images, sketches and tables)
  
• Prepare and present rough drafts to internal teams and key stakeholders
  
• Identify and troubleshoot UX problems (e.g. responsiveness)
  
• Take a user-centered design approach and rapidly test and iterate your designs
  
• Conduct layout adjustments based on user feedback
  
• Adhere to style standards on fonts, colors and images
  
• Ask smart questions, take risks and champion new ideas
  

• Three or more years of UX design experience. Preference will be given to candidates who have experience designing solutions for complex workflow applications
  
• Bachelor’s degree in Visual Design, Communications, Engineering, Computer Science or related field
  
• Strong portfolio of design projects
  
• Expertise in standard UX software such as Sketch, Wireframe.cc, Axure, InVision, UXPin, Framer, and the like is a must. Basic HTML5, CSS3. Understanding of component-based JavaScript libraries are a plus.
  
• Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
  
• Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
  
• A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
  
• Ability to iterate designs and solutions efficiently and intelligently.
  
• Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
  
• A clear understanding of the importance of user-centered design and design thinking.
  
• Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.
  
• Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model, to regularly deliver design solutions for approval.
  
• Be passionate about resolving user pain points through great design.
  
• Be open to receiving feedback and constructive criticism.
  
• Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry’s latest trends and technologies.
  

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The Information Systems organization is looking for an experienced Managed Market business analyst to support the expansion of our system supporting the Guidance and Patient Support (GPS) team.

• Work directly with key members of the Patient Care team and Business Analysts to understand and document new business challenges and requirements, as well as defects in the process
  
• Present advantages and disadvantages of multiple technical options, work to gain consensus on the appropriate solutions, and effectively document any design decisions made
  
• Facilitate and participate in system testing and UAT
  
• Support training initiatives and review business work instructions
  

• BA within pharma managed markets - pre-commercial launch prep
  
• Outstanding verbal and written communication skills, and strong documentation skills
  
• Strong inter-personal and negotiation skills
  

• Experience in the pharmaceutical industry and managed care
  
• Understanding of insurance reimbursement and processes
  

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Job Responsibilities:

• Responsible for setting and executing directions to plan & manage the platforms to support the company's business systems.
  
• Provide engineering support for Cisco UCX, VMWare & EMC Storage Products.
  
• Ensure platform is backed up, monitored and maintained in accordance to the company's Compliance & Retention policies.
  
• Manages overall platform performance current and future.
  
• Define platform polices and any related job schedules to meet business requirements.
  
• Evaluate overall platform service metrics and provides summary reports to management.
  
• Assist in specifying and meeting system disaster recovery requirements.
  
• Plan platform software upgrades and patch management.
  
• Troubleshooting and performing root cause analysis (RCA) of any major issue that arrives and completes RCA findings to management.
  
• Responsible for documentation, updating and maintaining Standard Operational Procedures (SOPs) that are a requirement for SOC 1/2 compliance.
  
• After-hours availability will be periodically required for large scale deployments, and Sev1/2 issues, as they arise.
  
• Maintains SOC Controls monitoring for assigned controls related to the platform team.
  

• Bachelor's Degree or equivalent Certifications - i.e.: MSCE, Cisco, VMWare
  
• 10+ years’ experience in Windows 2003-2012/Linux/UNIX environment.
  
• 5 + years with all VMware products
  
• 3+ years Cisco UCS
  
• 5+ years of EMC Storage Experience
  
• 2+ years’ experience with EMC Networker and/or Barracuda (Barracuda preferred)
  
• Deep Networking knowledge is required
  

• SOC1 & SOC2 Requirements
  
• Red Hat Enterprise Linux
  
• Experience establishing operational processes
  
• MS Azure Experience
  
• Plans, directs, and reviews activities of personnel involved in computer systems network design, connectivity, and implementation
  
• Analyzes computer systems networks to ensure effectiveness and efficiency; reviews connectivity requests to determine requirements for installation or modification
  
• Designs layouts for implementing special projects; develops measures of productivity and maintains records of time spent by networking staff on specific projects
  
• Develops policies and procedures related to the implementation, conductivity, and utilization of the internal network including access to outside resources such as the "Internet"
  
• Troubleshoots network problems or systems failure involving hardware and software to determine the causes and possible solutions; implements solutions to resolve problems or notifies the Director of Manages support of solutions requiring resources not available without other approval
  
• Establishes documentation standards for networking staff to ensure network performance and ease of utilization
  
• Develops bid specifications for the purchase of hardware or software used in the systems network development process
  
• Maintains computer programmer development and Mobile Data Terminal (MDT) documentation to ensure proper performance; confers with and directs activities of vendors to ensure those systems are running at the latest release level
  
• Prepares monthly activity reports for the Director of Management Support regarding division activities, systems problems, and utilization
  
• Prepares tentative annual budget figures for the Systems Network Division
  
• Performs other related duties as required
  

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The role of Senior Technical Support Engineer will be responsible for ensuring all tickets are prioritized in order of urgency/impact to the business, allocate tickets to internal teams and follow up to ensure SLA targets are achieved and the escalation process is followed at all times. Display elevated working standards ensuring own SLA targets are met at all times and collaboratively ensuring team targets are met. Other duties include but not limited to:

• Take a keen interest in the Service Improvement roadmap for the Service Desk team
  
• Helping develop general preventative maintenance guidelines and assisting with problems associated with network connectivity, desktops, laptops, mobile devices, tablets, and any other authorized equipment
  
• Develop trends by monitoring and analyzing incoming calls, problems and support requests
  
• Able to effectively manage Service Desk ticket queues for the Level 1 & 2 support
  

• Working technical knowledge of current protocols, operating systems and standards.
  
• Ability to operate tools, components and peripheral accessories.
  
• Software and Hardware Troubleshooting
  
• Windows 7, Windows 8/8.1, Windows 10
  
• Apple/Android Mobile/Tablet OS support
  
• Exchange 2010
  
• Microsoft Office 2007/ 2010/2013
  
• Microsoft SharePoint
  
• Able to operate with minimal supervision
  
• Able to manage time effectively, set priorities appropriately, deliver excellent customer service, Footprints, Jira or Service Now experience a must.
  

Leadership Skills:

• Work as a team with others 
  
• Build strong relationships with colleagues
  
• Identify opportunities
  
• Identify personal priorities
  
• Demonstrate enthusiasm
  
• Deliver work to high standard
  
• Solve challenging problems
  
• Be driven to improve yourself and the way things are done
  

• Server 2008/2008R2/2012 experience a plus
  
• Industry certifications, this can include A+, N+ and/or MCTS/MCITP
  
• Strong communication and interpersonal collaboration skills to collaborate with a wide range of business user communities regularly
  
• Solid problem solving skills, innovative and creative mindset
  
• Motivated and self-starter
  

Job Type: Contract